• Membership information management

American Academy of Pediatrics – We created a web-based membership information updating system that provided convenience to customers and saved money for the organization.

• Dealer sales performance and incentive application

Ford/Lincoln Mercury – We created a web sales incentive application that enhanced service to dealers and sales persons while reduced cost of incentive program significantly.

• E-learning and continuing professional development

American Academy of Pediatrics – We designed a CME transcript management, e-learning and learning management solution with e-commerce functions that creates new revenue opportunities. http://www.pedialin.org

• Revenue-generating job bank

American Academy of Pediatrics – We designed an online job bank that is easy to use and function rich. It quickly becomes a revenue source for the customer. http://www.pedjobs.org

• Order processing and customer self-service

Washington International Insurance Company – We eliminated manual order forms completion, fax, data entry via a web-based system that we integrated with internal corporate systems. This system provides better customer service and reduces process costs and errors.

• Integration of new web application with an existing system

Robert Bosch Corporation – We designed an intranet application that extended functions of an existing export shipping system and integrated the new application with the existing system.

• Customer service workflow

Swiss Bank – We designed a system to handle their complex account opening approvals process via a flexible workflow solution. The system increases process efficiency by 300%.

• Lead referrals tracking

RELO – We created an online member community with lead tracking capability to allow member relocation agents to refer their customers to other realtors in the community. http://www.relo.com

• Customer loyalty program

Abbott Laboratories – We designed a web site to provide enhanced service to customers including e-commerce capability while reducing service cost.

• Intranet communication and distributed reporting

Robert Bosch Corporation – We created a data accumulation and reporting system implemented internationally for corporate wide monitoring of Y2K project progress.

• Web content management

Illinois Hospital & HealthSystems Association – We provided web site content management capability allowing business professionals to update the web content easily.

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